Refuse to refund me for a parcel I never ordered

I haven't placed any orders but notice debiting of my account continues and a parcel arrived at my old place of work. (Which I haven’t worked at for over a year) I am not interested in ordering any further products at this time. I am currently unemployed and pregnant and this expense is simply not within our budget. I am upset that an order was processed without my consent. And that Isabella Garcia debits by bank account monthly without my permission.

I haven't opened the box, I didn’t sign for the parcel, I didn’t give consent for the order or the debit order from my account, But Isabella Garcia refuses to refund my money and collect the parcel as its past 60 days of delivery.

Note I did not order the parcel I did not give permission for this parcel to be deducted from my bank account The parcel was delivered to an address that I no longer work at (for more than a year now) I did not sign for the parcel Place of delivery did not have my new contact details to notify me of delivery Isabella Garcia made no effort from their side to contact me directly

I keep contacting Isabella Garcia to give them the chance to correct his mistake and all they keep telling me is they have passed the message on to the next department that will contact me next time before they send an order. What lousy response is this to 1) asking to be refunded for something I never ordered and 2) cancelling any contracts and future orders

Disgraceful service! All I get told is that Isabella Garcia will make an effort to contact me before delivering next time. I keep repeating myself, I am not interested in the products, I do not want to be contacted, I want to be refunded!