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Phephile M
1 reviews | Active since Sept 2013
30 Oct 2025, 07:48
Refund request
Billing and breach of contract, difficulty in getting hold of them
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Isabella Garcia's replyOfficial
30 Oct 2025, 08:49Dear Phephile,
Thank you so much for taking the time to speak with me earlier. It was an absolute pleasure connecting with you and having the opportunity to assist you today.
Please rest assured that I have completed all the necessary arrangements as discussed during our call and have followed up with this email for your convenience.
On behalf of our team, I would like to extend my sincere apologies for the inconvenience caused by the delivery issue. Please know that we take such matters very seriously and have implemented internal measures to help prevent similar instances in the future.
We remain at your service should you require any further assistance.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking the time to speak with me earlier. It was an absolute pleasure connecting with you and having the opportunity to assist you today.
Please rest assured that I have completed all the necessary arrangements as discussed during our call and have followed up with this email for your convenience.
On behalf of our team, I would like to extend my sincere apologies for the inconvenience caused by the delivery issue. Please know that we take such matters very seriously and have implemented internal measures to help prevent similar instances in the future.
We remain at your service should you require any further assistance.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply30 Oct 2025, 08:49
Official
Dear Phephile,
Thank you so much for taking the time to speak with me earlier. It was an absolute pleasure connecting with you and having the opportunity to assist you today.
Please rest assured that I have completed all the necessary arrangements as discussed during our call and have followed up with this email for your convenience.
On behalf of our team, I would like to extend my sincere apologies for the inconvenience caused by the delivery issue. Please know that we take such matters very seriously and have implemented internal measures to help prevent similar instances in the future.
We remain at your service should you require any further assistance.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking the time to speak with me earlier. It was an absolute pleasure connecting with you and having the opportunity to assist you today.
Please rest assured that I have completed all the necessary arrangements as discussed during our call and have followed up with this email for your convenience.
On behalf of our team, I would like to extend my sincere apologies for the inconvenience caused by the delivery issue. Please know that we take such matters very seriously and have implemented internal measures to help prevent similar instances in the future.
We remain at your service should you require any further assistance.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za