KK
Kate K
1 reviews | Active since Nov 2024
04 Nov 2024, 17:02
Refund
I am not happy at all you guys debit money from my account on Friday I would like a refund because I didn't sign up for such when I email u guys I get no response
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Replies (2)0
Replies (2)
Isabella Garcia's replyOfficial
04 Nov 2024, 17:07 Dear Kate, I hope you are having a lovely day! Thank you for bringing your complaint to our attention we appreciate your feedback. I have requested the sales agreement recording and I am looking forward to providing you with the necessary feedback. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely day. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply04 Nov 2024, 17:07
Official
Dear Kate, I hope you are having a lovely day! Thank you for bringing your complaint to our attention we appreciate your feedback. I have requested the sales agreement recording and I am looking forward to providing you with the necessary feedback. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely day. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's replyOfficial
06 Nov 2024, 10:38Dear Kate,
I trust that your day has started off wonderfully.
Thank you very much for bringing your concerns to our attention; we highly value your feedback. We attempted to reach you this morning to discuss your query and provide feedback on the sales call, but it seems we were unable to connect. Please rest assured that we will continue our efforts today to ensure all your concerns are thoroughly addressed.
We sincerely apologize for any inconvenience you may have experienced. Our commitment is to provide you with an exceptional service experience, and we look forward to the opportunity to do so.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that your day has started off wonderfully.
Thank you very much for bringing your concerns to our attention; we highly value your feedback. We attempted to reach you this morning to discuss your query and provide feedback on the sales call, but it seems we were unable to connect. Please rest assured that we will continue our efforts today to ensure all your concerns are thoroughly addressed.
We sincerely apologize for any inconvenience you may have experienced. Our commitment is to provide you with an exceptional service experience, and we look forward to the opportunity to do so.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply06 Nov 2024, 10:38
Official
Dear Kate,
I trust that your day has started off wonderfully.
Thank you very much for bringing your concerns to our attention; we highly value your feedback. We attempted to reach you this morning to discuss your query and provide feedback on the sales call, but it seems we were unable to connect. Please rest assured that we will continue our efforts today to ensure all your concerns are thoroughly addressed.
We sincerely apologize for any inconvenience you may have experienced. Our commitment is to provide you with an exceptional service experience, and we look forward to the opportunity to do so.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that your day has started off wonderfully.
Thank you very much for bringing your concerns to our attention; we highly value your feedback. We attempted to reach you this morning to discuss your query and provide feedback on the sales call, but it seems we were unable to connect. Please rest assured that we will continue our efforts today to ensure all your concerns are thoroughly addressed.
We sincerely apologize for any inconvenience you may have experienced. Our commitment is to provide you with an exceptional service experience, and we look forward to the opportunity to do so.
Wishing you a pleasant day ahead.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za