SN
Sindisiwe N
1 reviews | Active since Dec 2024
02 Dec 2024, 00:56
Refund
My money was deducted from my account without my permission after canceling the order and I've emailed and sent a massages on Facebook and there's no response I want refund because I don't owe you any money
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Replies (1)
Isabella Garcia's replyOfficial
02 Dec 2024, 10:42Dear Sindisiwe,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
I have also requested the agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
I have also requested the agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Isabella Garcia's reply02 Dec 2024, 10:42
Official
Dear Sindisiwe,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
I have also requested the agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service.
I have also requested the agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "