AE
Adri E

1 reviews | Active since Aug 2020

12 Aug 2020, 21:32

Refund

I am unemployed and going through a divorce when I saw an unexpected debit order which I simply could not afford. Brigitta escalated my query and a refund is being processed. Brigitta was understanding, helpful and went the extra mile. Will definitely support the brand again

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Replies (1)
Isabella Garcia
Isabella Garcia's reply13 Aug 2020, 11:58
Official

Good day Adri,

I hope you are well today.

We are pleased to hear that you have had an enjoyable experience with our products and services. Thank you so much for taking the time to write us this lovely compliment.

We will be sure to share this with Brigitte and her management team so that she gets the recognition she deserves..

May you have a wonderful day further.

Warm Regards,

Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za