AM
Andiswa M
1 reviews | Active since May 2016
18 Mar 2022, 10:54
Refund
Hi Isabella debited from my bank account account and i instructed them to refund me as i never received any of their products not even samples therefore i don't want to be part of this, they agreed that they would refund me on last week Friday on the 11th today is the 18th I'm still waiting, I've been in communication with Precious Kifuabala but now shes completely ignoring my emails, i just want my money back
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Isabella Garcia's replyOfficial
18 Mar 2022, 13:46Good day Andiswa,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
Wishing you a lovely day further. Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention, we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
Wishing you a lovely day further. Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply18 Mar 2022, 13:46
Official
Good day Andiswa,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
Wishing you a lovely day further. Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention, we appreciate your feedback.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
Wishing you a lovely day further. Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za