1 reviews | Active since May 2010
Received bills but never made order!
Isabella Garcia<br> <br> What a terrible disappointment that your service does not do your product any good. <br> <br> I am being harassed by your billing department for a payment for an order i never made!<br> <br> Unbelievable is it not? Please immediately send me the document I signed where i made the order, or send me the surety form where i declared that i will pay should the gift giver be unable to. Please send this without causing any further delays. I received a gift hamper from a family member a while back. How dare you stoop so low to request money from the gift receiver without signed surety? What kind of business are you running? Do you even know what you are doing? I will never be able to trust you should i want to send a gift out to someone. <br> <br> Because immediately you start harassing them. With unsolicited sales calls and then billing calls. Please send me those documents i signed immediately. I will now also not renew my gift order. Ever. And you cannot be trusted with a surprise for someone else either.<br> <br> Your company's service is a total let down and a terrible disappointment.
Thank you for informing us about your complaint and please accept our sincerest apologies for the inconvenience you have experienced.
Unfortunately, we did not get hold of you to better assist and will however be in contact.
Kind regards,
Willize Blake
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for informing us about your complaint and please accept our sincerest apologies for the inconvenience you have experienced.
Unfortunately, we did not get hold of you to better assist and will however be in contact.
Kind regards,
Willize Blake
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
