KM
Katleho M
1 reviews | Active since Jul 2019
11 Apr 2024, 19:44
RECEIVED AN ORDER I DID ORDER
I have received a box of products with an invoice and that payment will be debited on the 19/04/24. I did not order anything and do not wish to be making any payment for products I did not order.
Contact me as I am having difficulties getting through your consultants. If this is a way of keeping customers and making sales I am not interested.
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Replies (1)
Isabella Garcia's replyOfficial
12 Apr 2024, 10:36 Dear Katleho,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
We will proceed to contact you throughout the day. Should we not be able to reach you, we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely day.
Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
We will proceed to contact you throughout the day. Should we not be able to reach you, we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely day.
Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply12 Apr 2024, 10:36
Official
Dear Katleho,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
We will proceed to contact you throughout the day. Should we not be able to reach you, we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely day.
Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
We will proceed to contact you throughout the day. Should we not be able to reach you, we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely day.
Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za