NS
Nomsa S
1 reviews | Active since Feb 2022
24 Feb 2022, 19:53
Product which are not working for me its two weeks now but no changes
I'm not happy with the product they sent it to me as they not working my skin still the same with such a big amount i am paying, i want to cancel the payment as i don't see any changes with my skin, the thing which I'm happy about it its their perfume
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Isabella Garcia's replyOfficial
25 Feb 2022, 09:36 Dear Nomsa ,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
Please note that we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely weekend ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
Isabella Garcia's reply25 Feb 2022, 09:36
Official
Dear Nomsa ,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
We have been trying to contact you this morning to address your concerns, but unfortunately to no avail.
Please note that we will send you an email to resolve your query.
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future.
Wishing you a lovely weekend ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd