KN
Kayleen N
1 reviews | Active since Nov 2025
28 Aug 2026, 10:40
Poor service
Please call me and remove the debit you put on my account i did not approve any mandate I didn't even finish the conversation/call with beauty consultant I asked to speak to husband first as I am a stay at home mum but you guys are so damn pushy even after hearing my son cry you guys just want to close a sale instead of waiting and calling back please cancel this **** absolutely distasteful service
Helpful (0)
Replies (2)0
Replies (2)
Isabella Garcia's replyOfficial
28 Aug 2026, 15:54Dear Kayleen,
Thank you for bringing your concerns to our attention. We sincerely appreciate your feedback, as it allows us to continuously improve our service.
We are truly sorry to hear that your experience has not met your expectations. At Isabella Garcia, we are passionate about creating a rewarding and transparent experience for our clients, and we regret any misunderstandings.
To ensure that we address your concerns accurately, I have requested the sales agreement recording and will review the details of your order. I will provide you with the necessary feedback as soon as possible.
In the meantime, please know that we value you as a client, and our intention is always to provide clarity and exceptional service.
Wishing you a wonderful day further.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concerns to our attention. We sincerely appreciate your feedback, as it allows us to continuously improve our service.
We are truly sorry to hear that your experience has not met your expectations. At Isabella Garcia, we are passionate about creating a rewarding and transparent experience for our clients, and we regret any misunderstandings.
To ensure that we address your concerns accurately, I have requested the sales agreement recording and will review the details of your order. I will provide you with the necessary feedback as soon as possible.
In the meantime, please know that we value you as a client, and our intention is always to provide clarity and exceptional service.
Wishing you a wonderful day further.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply28 Aug 2026, 15:54
Official
Dear Kayleen,
Thank you for bringing your concerns to our attention. We sincerely appreciate your feedback, as it allows us to continuously improve our service.
We are truly sorry to hear that your experience has not met your expectations. At Isabella Garcia, we are passionate about creating a rewarding and transparent experience for our clients, and we regret any misunderstandings.
To ensure that we address your concerns accurately, I have requested the sales agreement recording and will review the details of your order. I will provide you with the necessary feedback as soon as possible.
In the meantime, please know that we value you as a client, and our intention is always to provide clarity and exceptional service.
Wishing you a wonderful day further.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concerns to our attention. We sincerely appreciate your feedback, as it allows us to continuously improve our service.
We are truly sorry to hear that your experience has not met your expectations. At Isabella Garcia, we are passionate about creating a rewarding and transparent experience for our clients, and we regret any misunderstandings.
To ensure that we address your concerns accurately, I have requested the sales agreement recording and will review the details of your order. I will provide you with the necessary feedback as soon as possible.
In the meantime, please know that we value you as a client, and our intention is always to provide clarity and exceptional service.
Wishing you a wonderful day further.
Warm regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's replyOfficial
31 Aug 2026, 12:02Dear Kayleen,
Thank you for bringing your concerns to our attention.
We appreciate the opportunity to assist you and can confirm that the matter has been addressed directly with you via email, where the details of the arrangements and resolution have been provided.
Should you require any further assistance, please feel free to contact us. We remain committed to ensuring a positive client experience.
Warmest regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concerns to our attention.
We appreciate the opportunity to assist you and can confirm that the matter has been addressed directly with you via email, where the details of the arrangements and resolution have been provided.
Should you require any further assistance, please feel free to contact us. We remain committed to ensuring a positive client experience.
Warmest regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply31 Aug 2026, 12:02
Official
Dear Kayleen,
Thank you for bringing your concerns to our attention.
We appreciate the opportunity to assist you and can confirm that the matter has been addressed directly with you via email, where the details of the arrangements and resolution have been provided.
Should you require any further assistance, please feel free to contact us. We remain committed to ensuring a positive client experience.
Warmest regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concerns to our attention.
We appreciate the opportunity to assist you and can confirm that the matter has been addressed directly with you via email, where the details of the arrangements and resolution have been provided.
Should you require any further assistance, please feel free to contact us. We remain committed to ensuring a positive client experience.
Warmest regards,
Loané Kunz
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za