Poor Service
I have never in my life received such bad service than here. They are very keen to take your money for their very expensive products but when its comes to answering your emails, they are non existant.
Dear Yolanda,
Trust you are well and thank you for taking my call this afternoon.
Regretfully we have failed you by not honouring our commitment to respond within the specified time frame. We sincerely apologise.
The matter has been taken up with the relevant Manager and the necessary measures will be enforced to ensure that this is avoided in the future.
We truly value you as a client and we will be delivering your gifts as promised during this week.
We are committed to providing you with excellent service for a long time to come.
May you have a lovely afternoon.
Kind regards,
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Dear Yolanda,
Trust you are well and thank you for taking my call this afternoon.
Regretfully we have failed you by not honouring our commitment to respond within the specified time frame. We sincerely apologise.
The matter has been taken up with the relevant Manager and the necessary measures will be enforced to ensure that this is avoided in the future.
We truly value you as a client and we will be delivering your gifts as promised during this week.
We are committed to providing you with excellent service for a long time to come.
May you have a lovely afternoon.
Kind regards,
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za