MM
Maki M
1 reviews | Active since Dec 2025
29 Dec 2025, 12:04
poor service
i am very disappointed with Isabella I have a debit order of 210 that they debit every month This month they debited R899 that i do not know of , received confirmation that my parcel is on the way however i did not order anything I am so disappointed that they just debit our accounts without our knowledge
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Replies (2)MM
Maki M's updateReviewer Update
31 Dec 2025, 09:16Today Again i got debited R394 that i know nothing of
They took R899 and today R394
I cannot get hold of them
Isabella is a night mare
They took R899 and today R394
I cannot get hold of them
Isabella is a night mare
MM
Maki M's update31 Dec 2025, 09:16
Reviewer Update
Today Again i got debited R394 that i know nothing of
They took R899 and today R394
I cannot get hold of them
Isabella is a night mare
They took R899 and today R394
I cannot get hold of them
Isabella is a night mare
Isabella Garcia's replyOfficial
07 Jan 2026, 20:35Dear Maki,
Thank you for bringing your complaint to our attention.
I have conducted a thorough investigation of your profile and have sent you an email addressing your concerns. I trust that it provides the clarity you need, and I am committed to resolving this matter to your satisfaction.
Please accept my sincerest apologies for any inconvenience this situation may have caused. Rest assured, we are dedicated to ensuring the best possible experience for you and all our clients. Should you require any further assistance or clarification, please do not hesitate to reach out—I would be more than happy to assist personally.
Thank you once again for your patience and understanding.
Wishing you a wonderful evening.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention.
I have conducted a thorough investigation of your profile and have sent you an email addressing your concerns. I trust that it provides the clarity you need, and I am committed to resolving this matter to your satisfaction.
Please accept my sincerest apologies for any inconvenience this situation may have caused. Rest assured, we are dedicated to ensuring the best possible experience for you and all our clients. Should you require any further assistance or clarification, please do not hesitate to reach out—I would be more than happy to assist personally.
Thank you once again for your patience and understanding.
Wishing you a wonderful evening.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply07 Jan 2026, 20:35
Official
Dear Maki,
Thank you for bringing your complaint to our attention.
I have conducted a thorough investigation of your profile and have sent you an email addressing your concerns. I trust that it provides the clarity you need, and I am committed to resolving this matter to your satisfaction.
Please accept my sincerest apologies for any inconvenience this situation may have caused. Rest assured, we are dedicated to ensuring the best possible experience for you and all our clients. Should you require any further assistance or clarification, please do not hesitate to reach out—I would be more than happy to assist personally.
Thank you once again for your patience and understanding.
Wishing you a wonderful evening.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention.
I have conducted a thorough investigation of your profile and have sent you an email addressing your concerns. I trust that it provides the clarity you need, and I am committed to resolving this matter to your satisfaction.
Please accept my sincerest apologies for any inconvenience this situation may have caused. Rest assured, we are dedicated to ensuring the best possible experience for you and all our clients. Should you require any further assistance or clarification, please do not hesitate to reach out—I would be more than happy to assist personally.
Thank you once again for your patience and understanding.
Wishing you a wonderful evening.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za