SS
Sunell S
1 reviews | Active since May 2012
17 Sept 2019, 17:06
Poor customer service
After I did send an email 12 days ago nobody contacted me as the reply of the email stated. I send an email to cancel an order still it has been delivered
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Replies (1)
Isabella Garcia's replyOfficial
18 Sept 2019, 10:42Dear Sunell,
I trust that you are well and thank you for taking my call.
As mentioned, your cancellation request has been sent to the relevant department and they will be in touch with you soon.
Please keep the package with you in the meantime until they call to make the necessary arrangements.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well and thank you for taking my call.
As mentioned, your cancellation request has been sent to the relevant department and they will be in touch with you soon.
Please keep the package with you in the meantime until they call to make the necessary arrangements.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply18 Sept 2019, 10:42
Official
Dear Sunell,
I trust that you are well and thank you for taking my call.
As mentioned, your cancellation request has been sent to the relevant department and they will be in touch with you soon.
Please keep the package with you in the meantime until they call to make the necessary arrangements.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well and thank you for taking my call.
As mentioned, your cancellation request has been sent to the relevant department and they will be in touch with you soon.
Please keep the package with you in the meantime until they call to make the necessary arrangements.
Wishing you a lovely day further.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za