RM
Ronnie M
1 reviews | Active since Sept 2025
12 Dec 2025, 15:10
Poor customer service
I’m sick and tired about this Isabella Garcia products ,I’ve been cancelling,blocking and returning their products however they still keep on debiting on my account and worse they keep changing their reference just to keep debiting ,,,I need my refund since I returned all they products
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Replies (1)
Isabella Garcia's replyOfficial
12 Dec 2025, 18:12Dear Ronny,
Thank you for bringing your concern to our attention. Please accept my sincere apologies for any inconvenience you have experienced.
I am personally investigating this matter and have already contacted our courier regarding the order that reflects as delivered, despite your indication that it was returned. I will provide you with an update as soon as I receive feedback.
Your satisfaction is extremely important to us, and we appreciate your patience while we work to resolve this promptly. Should you have any further questions or information to share, please feel free to reach out—I am here to assist.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concern to our attention. Please accept my sincere apologies for any inconvenience you have experienced.
I am personally investigating this matter and have already contacted our courier regarding the order that reflects as delivered, despite your indication that it was returned. I will provide you with an update as soon as I receive feedback.
Your satisfaction is extremely important to us, and we appreciate your patience while we work to resolve this promptly. Should you have any further questions or information to share, please feel free to reach out—I am here to assist.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply12 Dec 2025, 18:12
Official
Dear Ronny,
Thank you for bringing your concern to our attention. Please accept my sincere apologies for any inconvenience you have experienced.
I am personally investigating this matter and have already contacted our courier regarding the order that reflects as delivered, despite your indication that it was returned. I will provide you with an update as soon as I receive feedback.
Your satisfaction is extremely important to us, and we appreciate your patience while we work to resolve this promptly. Should you have any further questions or information to share, please feel free to reach out—I am here to assist.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your concern to our attention. Please accept my sincere apologies for any inconvenience you have experienced.
I am personally investigating this matter and have already contacted our courier regarding the order that reflects as delivered, despite your indication that it was returned. I will provide you with an update as soon as I receive feedback.
Your satisfaction is extremely important to us, and we appreciate your patience while we work to resolve this promptly. Should you have any further questions or information to share, please feel free to reach out—I am here to assist.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za