BP
Buyisiwe P

1 reviews | Active since Nov 2024

11 Nov 2024, 21:16

Plz call me

I need my money back it my transport money plz any 1 call cause i dud cancel this account in September cause i was not working anymore so can't afford Isabella, bt keep deducting my money 205 your take on Saturday i want back plz it even my money someone transfer is money in my account your deduct i did not even receive any product on your sow i dont ower this company anything

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply12 Nov 2024, 08:07
Official
Dear Buyisiwe, 

I hope you are having a lovely day! 
 
Thank you for bringing your complaint to our attention we appreciate your feedback. 
 
 We have been trying to contact you this morning to address your concerns, but unfortunately to no avail. 
  
Kindly note Isabella Garcia Products are delivered within 10-14 working days after the first successful deduction from a client’s account. This is to ensure that we have the appropriate details and serves as an insurance deposit for the remaining amounts. 
  
Please note that I will proceed to attempt to get in contact with you.
 
 We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. 

 Wishing you a lovely day. 

 Warm Regards, 
 Andri Olivier
 Client Care Assistant Manager 
 Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za