NS
Nomakhaya S
1 reviews | Active since Mar 2022
04 Mar 2023, 15:17
Please this has to stop
This company is taking my money but they don't deliver what we agreed on,,,I only received their products twice but what they promised me was every month i will be getting these cosmetics and they will be deducting money form my bank account and they are not keeping the agreement they just taking my money and i don't get anything in return
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Isabella Garcia's replyOfficial
06 Mar 2023, 06:41 Dear Nomakhaya,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback and will be in contact with you today. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback and will be in contact with you today. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply06 Mar 2023, 06:41
Official
Dear Nomakhaya,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback and will be in contact with you today. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback and will be in contact with you today. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za