MP
Madz P

1 reviews | Active since Jun 2014

17 Feb 2015, 08:47

Please please please. Stop calling me.

I got a free sample from Isabella Garcia since a friend of mine gave them my details. The delivery was quick and I enjoyed my samples but I am happy with my current product. Unfortunately the telemarketers do not understand this and keep bombarding me with endless phone calls that seem to go on forever, since they cannot accept that I am not interested and move on. I know it is the job of these people to promote and sell the product, but being called more than 3 times a day and having to repeat myself over and over again to a person who starts sounding more and more desperate as the call progresses, is not pleasant. I have resorted to rudeness and just hang up unfortunately. Moreover, please consider a new approach for your telemarketers who sound like very annoying, high pitched robots who have been trained to say nothing but what is written on a piece of paper. You have a wonderful product but your telemarketers need work.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply17 Feb 2015, 11:53
Official
Hello Madelein Pardau,

I trust you are well.

As telephonically discussed, we sincerely apologise for the inconvenience you have experienced.

We assure you that this matter will be investigated and dealt with internally.

Furthermore, your details will be removed from our system.

Kind regards,

Tumi Molebaloa
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***