SS
Sibongile S

1 reviews | Active since Jan 2019

15 Dec 2021, 09:16

Pestered by Isabella Garcia

I'm seriously annoyed by Isabella

I got a call a while ago...I was nominated by one of my friends I guess to recieve a package...well that was skipped right away and I was sold some products..

Well I love the production so I agreed to subscribe for a "Year supply" of skin products...the package took ages to be delivered...and when it came, it was definitely not a year supply of products. Now I can't wait for september to just unsubcribe from the whole damn thing...the main reason I'm writing this is because of the pestering I've been recieving from Isabella...I've been asking then not to bombard me with calls like that...I pay my monthly undesired subscription and I don't wish to be contacted about anything else...I have been receiving calls that won't end...if its not them asking me to give them 40 cell phone numbers of my friends...its them telling me about competition....I have resorted to total rudeness and it still doesn't seem to put an end to the pestering...

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Replies (1)
Isabella Garcia
Isabella Garcia's reply15 Dec 2021, 09:33
Official
Dear Sibongile,

I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service. 
 
Kindly note that we will send you an email to resolve your query.

Wishing you a day ahead. 

Warm Regards,
   
Sulaine McGeer
Client Care Manager 
Isabella Garcia International (Pty) Ltd