MK
Marica K
1 reviews | Active since Dec 2015
03 Dec 2015, 20:52
Personal questions
A issabella garcia representative phoned me, asking personal questions such as ID and other things, being really interested in the product I stupidly answered some of these! Afterwards I felt uncomfortable as I am not sure why this information is necessary for them?? Can you please contact me regarding this matter as I can't seem to call back on the number that phoned me! I also find this strange!
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Replies (1)
Isabella Garcia's replyOfficial
04 Dec 2015, 13:07Hello m.koch,
Thank you for taking my call.
We apologise if we made you feel uncomfortable in any manner, this was never our intention.
As discussed, we can assure you that the information you supply is strictly for marketing purposes and is not shared with any other company.
The ID number is purely asked to ensure that we avoid duplication of clients on our system.
With all this said; no one contacted is under any obligation or pressure to answer these questions.
Again, we appreciate your feedback and we sincerely apologise for any inconvenience.
Please feel free to contact us should you have any questions.
Kind regards,
Chantal Swart
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for taking my call.
We apologise if we made you feel uncomfortable in any manner, this was never our intention.
As discussed, we can assure you that the information you supply is strictly for marketing purposes and is not shared with any other company.
The ID number is purely asked to ensure that we avoid duplication of clients on our system.
With all this said; no one contacted is under any obligation or pressure to answer these questions.
Again, we appreciate your feedback and we sincerely apologise for any inconvenience.
Please feel free to contact us should you have any questions.
Kind regards,
Chantal Swart
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Isabella Garcia's reply04 Dec 2015, 13:07
Official
Hello m.koch,
Thank you for taking my call.
We apologise if we made you feel uncomfortable in any manner, this was never our intention.
As discussed, we can assure you that the information you supply is strictly for marketing purposes and is not shared with any other company.
The ID number is purely asked to ensure that we avoid duplication of clients on our system.
With all this said; no one contacted is under any obligation or pressure to answer these questions.
Again, we appreciate your feedback and we sincerely apologise for any inconvenience.
Please feel free to contact us should you have any questions.
Kind regards,
Chantal Swart
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for taking my call.
We apologise if we made you feel uncomfortable in any manner, this was never our intention.
As discussed, we can assure you that the information you supply is strictly for marketing purposes and is not shared with any other company.
The ID number is purely asked to ensure that we avoid duplication of clients on our system.
With all this said; no one contacted is under any obligation or pressure to answer these questions.
Again, we appreciate your feedback and we sincerely apologise for any inconvenience.
Please feel free to contact us should you have any questions.
Kind regards,
Chantal Swart
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za