SM
Selloane M

1 reviews | Active since Aug 2021

24 Aug 2021, 11:56

Persistent sales calls will drive you insane

You buy one item and the calls simply do not end, you tell their consultants that you are not interested in the products and they try push you into hearing the sales pitch. Absolutely awful customer service, I feel like I have a stalker at this point

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply24 Aug 2021, 12:44
Official
Dear Selloane,

Thank you for bringing your complaint to our attention, we appreciate your feedback.  Please accept our sincerest apologies for the inconvenience you experienced with regards to the inadequate service you received.

Please rest assured that we have taken steps to rectify the situation and it will be dealt with internally.

We wish you the absolute best on your skincare journey going forward. 

Wishing you a lovely day ahead. 

Warm Regards,
    
Sulaine McGeer
Client Care Assistant Manager 
Isabella Garcia International (Pty) Ltdwww.isabellagarcia.co.za