cS
candice S
1 reviews | Active since Nov 2019
05 Feb 2021, 17:13
Paying for something I did not even order
Ordered a few stuff from them from last year 2020 and all of a sudden received a product I did not order for 500 rand I pay monthly when a lady called said nothing they can do but I need to pay it doesn't make sense anyways from January that package was delivered I will pay for something I never took its fine but please I don't want nothing to do with them I don't want no upgrades or new products thanks
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Isabella Garcia's replyOfficial
08 Feb 2021, 14:37 Dear Candice, I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you today to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you today to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply08 Feb 2021, 14:37
Official
Dear Candice, I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you today to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for bringing your complaint to our attention we appreciate your feedback. We have been trying to contact you today to address your concerns, but unfortunately to no avail. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za