LS
Lebuso S
1 reviews | Active since Dec 2024
25 Nov 2025, 16:20
Parcel
They deducted my money and promised to deliever within a week,but it is now week 2 no delivery arrived
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Replies (1)
Isabella Garcia's replyOfficial
25 Nov 2025, 19:15Dear Lebuso,
I hope you are having a truly lovely day.
Thank you so much for bringing your concern to our attention. Your feedback is incredibly valuable, as it helps us continue improving our service and ensuring that every interaction with Isabella Garcia is a positive and reassuring experience.
I attempted to reach you telephonically, and as I was unable to connect with you, I wanted to ensure I followed up promptly via email.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful deduction from a client’s account. This process ensures that all account details are fully aligned and also serves as a security deposit for the remaining balance on the order.
Please accept our sincere apologies for any inconvenience this may have caused. We remain committed to providing you with the highest standard of service and will continue striving for excellence in every aspect of your journey with us.
Wishing you a wonderful evening.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a truly lovely day.
Thank you so much for bringing your concern to our attention. Your feedback is incredibly valuable, as it helps us continue improving our service and ensuring that every interaction with Isabella Garcia is a positive and reassuring experience.
I attempted to reach you telephonically, and as I was unable to connect with you, I wanted to ensure I followed up promptly via email.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful deduction from a client’s account. This process ensures that all account details are fully aligned and also serves as a security deposit for the remaining balance on the order.
Please accept our sincere apologies for any inconvenience this may have caused. We remain committed to providing you with the highest standard of service and will continue striving for excellence in every aspect of your journey with us.
Wishing you a wonderful evening.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply25 Nov 2025, 19:15
Official
Dear Lebuso,
I hope you are having a truly lovely day.
Thank you so much for bringing your concern to our attention. Your feedback is incredibly valuable, as it helps us continue improving our service and ensuring that every interaction with Isabella Garcia is a positive and reassuring experience.
I attempted to reach you telephonically, and as I was unable to connect with you, I wanted to ensure I followed up promptly via email.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful deduction from a client’s account. This process ensures that all account details are fully aligned and also serves as a security deposit for the remaining balance on the order.
Please accept our sincere apologies for any inconvenience this may have caused. We remain committed to providing you with the highest standard of service and will continue striving for excellence in every aspect of your journey with us.
Wishing you a wonderful evening.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a truly lovely day.
Thank you so much for bringing your concern to our attention. Your feedback is incredibly valuable, as it helps us continue improving our service and ensuring that every interaction with Isabella Garcia is a positive and reassuring experience.
I attempted to reach you telephonically, and as I was unable to connect with you, I wanted to ensure I followed up promptly via email.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful deduction from a client’s account. This process ensures that all account details are fully aligned and also serves as a security deposit for the remaining balance on the order.
Please accept our sincere apologies for any inconvenience this may have caused. We remain committed to providing you with the highest standard of service and will continue striving for excellence in every aspect of your journey with us.
Wishing you a wonderful evening.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za