1 reviews | Active since May 2016

24 Oct 2017, 13:36

Overall bad service

A very demanding consultant have been phoning me to confirm if I have received a parcel they send me. After I told them that I'm not interested in the products anymore because I can't afford it. I don't have an income anymore due to illness. This lady was so rude with me and tried to make me find the parcel. After various calls where I told her that I wasnt interested and without money she still carried om to phone me. She talked so badly and I told her she's rude. They tell you that their calls are recorded, then they will be able to go listen to their rude consultants sending you products after you said NO!

0
Replies (2)
Isabella Garcia
Isabella Garcia's reply24 Oct 2017, 14:46
Official

Good day Welma/Lene,

Hope you are well.

Thank you for taking the time to discuss the matter at hand.

As per our telecom all the orders have been cancelled and no further debit orders will be submitted on your account.

Please do contact me for all future queries.

Kind regards,

Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za

's update24 Oct 2017, 15:24
Reviewer Update
Thank you for you quick response to resolve the issue.