Order received

Dear  Abegail,

Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. 

I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. Your feedback today is instrumental in helping us improve our service and operational processes.

I have arranged for your second order of products to be delivered to you urgently and will personally follow up to ensure that your products are delivered as soon as possible. 

We appreciate your understanding and looking forward to a lovely beauty journey together.

May you have a lovely day.

Warm Regards

Andri Olivier
Client Care Assistant Manager

Isabella Garcia International (Pty) Ltd