sV
smatso V
1 reviews | Active since Oct 2018
30 Jan 2026, 08:11
order not delivered
its been 8 days since i ordered , no communication . when i check my order status my order says its completed however i haven't received my order , this is an unacceptable .please tell my where my order is , an order cant be completed while i as the customer hasn't received it
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Replies (1)
Isabella Garcia's replyOfficial
30 Jan 2026, 09:03Dear Carli,
I trust this message finds you well.
Thank you for bringing your concerns to our attention. I truly appreciate the opportunity to assist and provide clarity.
I am pleased to confirm that your parcel is now with our courier and has been prioritised for delivery. You will shortly be able to track its progress on DPD Laser’s website. Please rest assured that our team is closely monitoring the delivery to ensure it reaches you as promptly and smoothly as possible.
We are genuinely excited for you to receive your order and hope it brings you great delight. At Isabella Garcia, we take immense pride not only in the quality of our products, but also in the care, attention, and dedication we extend to our clients throughout their journey with us. Your patience and trust during this process are sincerely valued, and we remain committed to ensuring your experience is seamless and positive.
Should you have any questions or require further assistance, please do not hesitate to reach out directly. I am here to support you in any way I can.
Thank you once again for your confidence in Isabella Garcia. Clients like you are truly at the heart of everything we do, and it is our absolute privilege to serve you.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this message finds you well.
Thank you for bringing your concerns to our attention. I truly appreciate the opportunity to assist and provide clarity.
I am pleased to confirm that your parcel is now with our courier and has been prioritised for delivery. You will shortly be able to track its progress on DPD Laser’s website. Please rest assured that our team is closely monitoring the delivery to ensure it reaches you as promptly and smoothly as possible.
We are genuinely excited for you to receive your order and hope it brings you great delight. At Isabella Garcia, we take immense pride not only in the quality of our products, but also in the care, attention, and dedication we extend to our clients throughout their journey with us. Your patience and trust during this process are sincerely valued, and we remain committed to ensuring your experience is seamless and positive.
Should you have any questions or require further assistance, please do not hesitate to reach out directly. I am here to support you in any way I can.
Thank you once again for your confidence in Isabella Garcia. Clients like you are truly at the heart of everything we do, and it is our absolute privilege to serve you.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply30 Jan 2026, 09:03
Official
Dear Carli,
I trust this message finds you well.
Thank you for bringing your concerns to our attention. I truly appreciate the opportunity to assist and provide clarity.
I am pleased to confirm that your parcel is now with our courier and has been prioritised for delivery. You will shortly be able to track its progress on DPD Laser’s website. Please rest assured that our team is closely monitoring the delivery to ensure it reaches you as promptly and smoothly as possible.
We are genuinely excited for you to receive your order and hope it brings you great delight. At Isabella Garcia, we take immense pride not only in the quality of our products, but also in the care, attention, and dedication we extend to our clients throughout their journey with us. Your patience and trust during this process are sincerely valued, and we remain committed to ensuring your experience is seamless and positive.
Should you have any questions or require further assistance, please do not hesitate to reach out directly. I am here to support you in any way I can.
Thank you once again for your confidence in Isabella Garcia. Clients like you are truly at the heart of everything we do, and it is our absolute privilege to serve you.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this message finds you well.
Thank you for bringing your concerns to our attention. I truly appreciate the opportunity to assist and provide clarity.
I am pleased to confirm that your parcel is now with our courier and has been prioritised for delivery. You will shortly be able to track its progress on DPD Laser’s website. Please rest assured that our team is closely monitoring the delivery to ensure it reaches you as promptly and smoothly as possible.
We are genuinely excited for you to receive your order and hope it brings you great delight. At Isabella Garcia, we take immense pride not only in the quality of our products, but also in the care, attention, and dedication we extend to our clients throughout their journey with us. Your patience and trust during this process are sincerely valued, and we remain committed to ensuring your experience is seamless and positive.
Should you have any questions or require further assistance, please do not hesitate to reach out directly. I am here to support you in any way I can.
Thank you once again for your confidence in Isabella Garcia. Clients like you are truly at the heart of everything we do, and it is our absolute privilege to serve you.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za