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Neliswa N

1 reviews | Active since Oct 2023

08 Mar 2024, 12:31

Not happy with Isabella Garcias process of cancellation

I was debited in something i never agreed on, and i cancelled, still my money i have nog received as yet, am nog happy with the service and process when i want my money back into my account where you debited me from i don't need your voucher please, pay my R430 back into my account.😡😡😡😡😡

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply08 Mar 2024, 15:07
Official
Dear Neliswa,

I trust this message finds you well. 

I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard. 

Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this afternoon. 

We appreciate your understanding and looking forward to a lovely beauty journey together.

Warmest Regards, 
Andri Olivier 
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za