TM
Tshego M
1 reviews | Active since Sept 2021
05 Dec 2022, 14:56
Not happy
I had a nice and smooth face just was oily so I used the product hoping it will help with that but no I started having ****les and now I'm left with dark marks on the left-side of my face. I am disappointed.
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Replies (1)
Isabella Garcia's replyOfficial
06 Dec 2022, 08:15Dear Tshego
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
On behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products.
Please note that we have sent you an email to explain and resolve your query.
On behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products.
Please note that we have sent you an email to explain and resolve your query.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply06 Dec 2022, 08:15
Official
Dear Tshego
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
On behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products.
Please note that we have sent you an email to explain and resolve your query.
On behalf of Isabella Garcia, we are terribly sad that our products did not work for you, but we are so grateful that you stayed loyal and tried and evaluated the products.
Please note that we have sent you an email to explain and resolve your query.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service.
We wish you the absolute best on your skincare journey going forward, may you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za