MK
Michaela K
1 reviews | Active since Sept 2023
04 Sept 2023, 11:06
Not good
I am very very very upset with the customer service i have received. In June 2023 i canceled my contract by Isabella they confirmed i still have to pay for July and Aug. I payed July and August. Today the 04/09/2023 they took money from my account after i send a email and phoned in to cancel my contract. The consultant i spoke to said my contract is canceled and today the contract is not canceled. I would not recommend. This is unacceptable
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Isabella Garcia's replyOfficial
04 Sept 2023, 11:44 Dear Michaela,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply04 Sept 2023, 11:44
Official
Dear Michaela,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today. Please rest assured that I have made all the required arrangements as we discussed telephonically. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za