SL
Sashalee L

1 reviews | Active since Sept 2013

18 May 2015, 12:43

Not accepting my anwers

after receiving a COMPLEMANTARY package from them, as part of my Platinum life policy, my number was given to them to phone me, for who knows what. So the first phone-call came through in March, asking if i would be interested in their products which would cost me an x amount of money per month. so i did tell the operator that i am currently at the start of a new business and i don't have finances, and therefore am not interested in the product. so after them nagging and nagging i told them to phone me back in a few months' time. so today i get a call again, not asking if i have time (I'm studying for exams and I'm sure she could clearly hear my baby cry in the background) trying to sell me the product again, after numerous times of saying I CANNOT AFFORD IT AS MY BUSINESS IS STILL NOT WHERE I WANT IT TO BE, she starts telling me what my monthly cost on cosmetics is anyway, and that i can afford it if i think about it. As if she knows what i buy monthly...... So i told her i do not use all the stuff she just stated, she says to me that that causes \early age-ing".... What a cheek?! Please do not contact me again!! and remove my details from your system!"""

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Replies (1)
Isabella Garcia
Isabella Garcia's reply18 May 2015, 14:37
Official
Hello SashiL,

Thank you for informing us about your complaint and please accept our sincerest apologies for the inconvenience you have experienced.

Unfortunately, we did not get hold of you to better assist and will however be in contact tommorrow.

Kind regards,

Ilze Venter
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za