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Glamour X
1 reviews | Active since Mar 2026
13 Apr 2026, 09:23
No refund for almost 21 days
The service we are receiving from Isabella Garcia lately is so shamefully . My cash reimbur*****t was approved almost 21days ago and until now it not paid, what is the hold up IG ? . I am starting to believe that IG is ****, they are good at giving empty promises but don't deliver. When they want us to take their offesr they sweet talk us until we are convinced when they have to pay back unauthorised debit orders its a hassle, i'll keep complaining until IG does better by giving back my refund
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Replies (3)0
Replies (3)
Isabella Garcia's replyOfficial
13 Apr 2026, 12:16Dear Glamour X,
Thank you for taking the time to share your feedback with us.
We sincerely apologise for the frustration and inconvenience caused by the delay in your reimbur*****t. Your experience is important to us, and we completely understand your concerns.
Please be advised that your reimbur*****t has now been successfully processed. Depending on your banking institution, the funds should reflect in your account within the standard processing timeframe.
We truly appreciate your patience throughout this matter and thank you for bringing it to our attention. Should you require any further assistance, please do not hesitate to reach out to us.
Kind regards,
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to share your feedback with us.
We sincerely apologise for the frustration and inconvenience caused by the delay in your reimbur*****t. Your experience is important to us, and we completely understand your concerns.
Please be advised that your reimbur*****t has now been successfully processed. Depending on your banking institution, the funds should reflect in your account within the standard processing timeframe.
We truly appreciate your patience throughout this matter and thank you for bringing it to our attention. Should you require any further assistance, please do not hesitate to reach out to us.
Kind regards,
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply13 Apr 2026, 12:16
Official
Dear Glamour X,
Thank you for taking the time to share your feedback with us.
We sincerely apologise for the frustration and inconvenience caused by the delay in your reimbur*****t. Your experience is important to us, and we completely understand your concerns.
Please be advised that your reimbur*****t has now been successfully processed. Depending on your banking institution, the funds should reflect in your account within the standard processing timeframe.
We truly appreciate your patience throughout this matter and thank you for bringing it to our attention. Should you require any further assistance, please do not hesitate to reach out to us.
Kind regards,
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to share your feedback with us.
We sincerely apologise for the frustration and inconvenience caused by the delay in your reimbur*****t. Your experience is important to us, and we completely understand your concerns.
Please be advised that your reimbur*****t has now been successfully processed. Depending on your banking institution, the funds should reflect in your account within the standard processing timeframe.
We truly appreciate your patience throughout this matter and thank you for bringing it to our attention. Should you require any further assistance, please do not hesitate to reach out to us.
Kind regards,
Warmest regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
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Glamour X's updateReviewer Update
14 Apr 2026, 07:37 I have finally received my cash re-imbur*****t . Thank you Hellopeter and Charnu for following up on this matter , really appreciate .
GX
Glamour X's update14 Apr 2026, 07:37
Reviewer Update
I have finally received my cash re-imbur*****t . Thank you Hellopeter and Charnu for following up on this matter , really appreciate .
Isabella Garcia's replyOfficial
16 Apr 2026, 14:33Dear Glamour X,
Thank you for taking the time to share your feedback.
We are truly pleased to hear that you have received your reimbur*****t and appreciate your kind acknowledgment of the follow-up on this matter.
Your experience and feedback are important to us, and we remain available should you require any further assistance in the future.
Kind regards,
Customer Care Team
Thank you for taking the time to share your feedback.
We are truly pleased to hear that you have received your reimbur*****t and appreciate your kind acknowledgment of the follow-up on this matter.
Your experience and feedback are important to us, and we remain available should you require any further assistance in the future.
Kind regards,
Customer Care Team
Isabella Garcia's reply16 Apr 2026, 14:33
Official
Dear Glamour X,
Thank you for taking the time to share your feedback.
We are truly pleased to hear that you have received your reimbur*****t and appreciate your kind acknowledgment of the follow-up on this matter.
Your experience and feedback are important to us, and we remain available should you require any further assistance in the future.
Kind regards,
Customer Care Team
Thank you for taking the time to share your feedback.
We are truly pleased to hear that you have received your reimbur*****t and appreciate your kind acknowledgment of the follow-up on this matter.
Your experience and feedback are important to us, and we remain available should you require any further assistance in the future.
Kind regards,
Customer Care Team