BM
Buhle M
1 reviews | Active since Jul 2020
05 Nov 2024, 10:25
No other payment option either than a debit order-Ridiculous
Contract has come to an end I am sent a message that I owe R217, I have asked for banking details and I m informed that they can only process via debit order. I want to pay via EFT and a whole international company would rather blacklist me because I refuse to share a debit order mandate
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Replies (1)
Isabella Garcia's replyOfficial
05 Nov 2024, 11:36Dear Buhle,
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warmest Regards,
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warmest Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply05 Nov 2024, 11:36
Official
Dear Buhle,
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warmest Regards,
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service, even in these circumstances.
I appreciate your openness in allowing me to clarify our processes and procedures. Please accept our sincere apologies for any misunderstanding, and rest assured that I have made all the necessary arrangements as we discussed. I have also sent an email to follow up, so everything is in place as promised.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warmest Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za