AP
Anika P
1 reviews | Active since Mar 2019
20 Nov 2019, 11:28
No is no
After cancelling my membership someone from isabella carcia phoned me and wanted to convince me to stay with them and just would not take no for an answer.
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Isabella Garcia's replyOfficial
21 Nov 2019, 08:59Dear Anika,
I trust that you are well today.
Kindly be advised that I have tried contacting you on your cell number but to no avail unfortunately.
I would like to apologise that the consultant made you feel that she was persistent and did not want to take no for an answer. After listening to the call, I can confirm that she only wanted to provide you with all the options available before you forfeited the benefits of being an Isabella Garcia Ambassador by assisting you with your cancellation request.
Wishing you a wonderful week further and all the best with your wedding preparations!
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well today.
Kindly be advised that I have tried contacting you on your cell number but to no avail unfortunately.
I would like to apologise that the consultant made you feel that she was persistent and did not want to take no for an answer. After listening to the call, I can confirm that she only wanted to provide you with all the options available before you forfeited the benefits of being an Isabella Garcia Ambassador by assisting you with your cancellation request.
Wishing you a wonderful week further and all the best with your wedding preparations!
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply21 Nov 2019, 08:59
Official
Dear Anika,
I trust that you are well today.
Kindly be advised that I have tried contacting you on your cell number but to no avail unfortunately.
I would like to apologise that the consultant made you feel that she was persistent and did not want to take no for an answer. After listening to the call, I can confirm that she only wanted to provide you with all the options available before you forfeited the benefits of being an Isabella Garcia Ambassador by assisting you with your cancellation request.
Wishing you a wonderful week further and all the best with your wedding preparations!
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust that you are well today.
Kindly be advised that I have tried contacting you on your cell number but to no avail unfortunately.
I would like to apologise that the consultant made you feel that she was persistent and did not want to take no for an answer. After listening to the call, I can confirm that she only wanted to provide you with all the options available before you forfeited the benefits of being an Isabella Garcia Ambassador by assisting you with your cancellation request.
Wishing you a wonderful week further and all the best with your wedding preparations!
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za