LH
Linda H
1 reviews | Active since Apr 2011
24 Aug 2020, 12:37
No delivery
I have submitted an order on 29 July 2020, but has to date received nothing.
I have made many attempts to address this without any luck. I was promised that it will be delivered on Friday, 21 August 2020. :(
Please assist ASAP
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Replies (1)
Isabella Garcia's replyOfficial
24 Aug 2020, 16:02Good day Linda,
I hope you are doing well today.
Thank you for bringing this to our attention.
We appreciate the time you took to speak to us today regarding the delivery of your package. As confirmed telephonically, we have made urgent arrangements with our courier to deliver the package as promised.
At Isabella Garcia we strive for perfection and we assure you that this matter will be dealt with internally.
Please expect a call from one of our friendly agents tomorrow as we would like to follow-up on our promise.
Thank you so much for your understanding in this matter.
Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are doing well today.
Thank you for bringing this to our attention.
We appreciate the time you took to speak to us today regarding the delivery of your package. As confirmed telephonically, we have made urgent arrangements with our courier to deliver the package as promised.
At Isabella Garcia we strive for perfection and we assure you that this matter will be dealt with internally.
Please expect a call from one of our friendly agents tomorrow as we would like to follow-up on our promise.
Thank you so much for your understanding in this matter.
Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply24 Aug 2020, 16:02
Official
Good day Linda,
I hope you are doing well today.
Thank you for bringing this to our attention.
We appreciate the time you took to speak to us today regarding the delivery of your package. As confirmed telephonically, we have made urgent arrangements with our courier to deliver the package as promised.
At Isabella Garcia we strive for perfection and we assure you that this matter will be dealt with internally.
Please expect a call from one of our friendly agents tomorrow as we would like to follow-up on our promise.
Thank you so much for your understanding in this matter.
Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are doing well today.
Thank you for bringing this to our attention.
We appreciate the time you took to speak to us today regarding the delivery of your package. As confirmed telephonically, we have made urgent arrangements with our courier to deliver the package as promised.
At Isabella Garcia we strive for perfection and we assure you that this matter will be dealt with internally.
Please expect a call from one of our friendly agents tomorrow as we would like to follow-up on our promise.
Thank you so much for your understanding in this matter.
Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za