NP
Nazeema P
1 reviews | Active since Nov 2015
13 Jan 2023, 13:15
No Delivery
Last year I signed up to receive the skincare products from Isabella Garcia and pay it off monthly. I was told that I will receive it after my 1st debit order was collected which was on the 02.01.2023... Today is the 13th and I have heard nothing from them with regards to my delivery. I would prefer cancelling this as this was sold to me with false information!
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Isabella Garcia's replyOfficial
13 Jan 2023, 14:18Dear Nazeema,
It was such an honour and privilege for me to have assisted you today.
Please note that all packages are received 10-14 working days after the first debit order was deducted successfully.
Please note that as advised telephonically this afternoon we have dispatched your products to you this morning via our courier services.
I have followed up with our courier services to ensure that they prioritize your delivery as testament to our commitment to strive for perfection and excellence in our provided service.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being.
We hope you enjoy the products as soon as you receive them.
We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards
It was such an honour and privilege for me to have assisted you today.
Please note that all packages are received 10-14 working days after the first debit order was deducted successfully.
Please note that as advised telephonically this afternoon we have dispatched your products to you this morning via our courier services.
I have followed up with our courier services to ensure that they prioritize your delivery as testament to our commitment to strive for perfection and excellence in our provided service.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being.
We hope you enjoy the products as soon as you receive them.
We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply13 Jan 2023, 14:18
Official
Dear Nazeema,
It was such an honour and privilege for me to have assisted you today.
Please note that all packages are received 10-14 working days after the first debit order was deducted successfully.
Please note that as advised telephonically this afternoon we have dispatched your products to you this morning via our courier services.
I have followed up with our courier services to ensure that they prioritize your delivery as testament to our commitment to strive for perfection and excellence in our provided service.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being.
We hope you enjoy the products as soon as you receive them.
We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards
It was such an honour and privilege for me to have assisted you today.
Please note that all packages are received 10-14 working days after the first debit order was deducted successfully.
Please note that as advised telephonically this afternoon we have dispatched your products to you this morning via our courier services.
I have followed up with our courier services to ensure that they prioritize your delivery as testament to our commitment to strive for perfection and excellence in our provided service.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being.
We hope you enjoy the products as soon as you receive them.
We appreciate your understanding and looking forward to a lovely beauty journey together.
Warm Regards
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za