No customer service or integrity!

As a loyal Isabella Garcia user and ambassador for many years, I am extremely disappointed. Isabella Garcia does not deserve any star! Be warned. They have a good product but NO customer services. They have no integrity and don't value their customers. Their excuses never end. Over the past 2 years their customer service have deteriorated so much that it is now non-existing. For the past 6 months I struggled to get the correct products from them, whilst they already started taking debit orders. I eventually, with endless challenges, cancelled my ambassadorship (which they clearly saw as a way to bully clients into purchasing). Now they still owe me money and just don't take action on what they commit to do. They have lovely products but they don't value their customers. They say and promise something but don't take action. They only add to frustration and it is just not worth their product. The saddest thing is how they always blame someone else - the couriers, a new system, their staff...but they never take ownership of their mistakes - which is probably why their customer service no longer exist. It's pointless to have a good product but no way for customers to get the correct products from you. I can no longer recommend your products, in fact, I am warning people to not purchase from you.