lP
lesego P
1 reviews | Active since Dec 2011
26 Sept 2019, 13:37
No authority to debit.
I was promised a call by Faranaaz Joosub, who was giving me time to try out the skin products and was calling to follow up on how it's working for me, I had the decency to set up an e-mail invite for her so she doesn't forget as I didn't want a debit order going off my account.
I have on numerous accounts asked that they collect the products and they keep on stalling. I have since sent an e-mail on Monday for her to contact me as promised and till now nothing :(
Please cancel the debit order, as you have no authority to debit.
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Replies (2)lP
lesego P's updateReviewer Update
26 Sept 2019, 17:30Thank you Faranaaz for your professionalism and your prompt response
lP
lesego P's update26 Sept 2019, 17:30
Reviewer Update
Thank you Faranaaz for your professionalism and your prompt response
Isabella Garcia's replyOfficial
26 Sept 2019, 17:32Dear Lesego,
Thank you for taking my call.
As discussed, I I unfortunately did not receive any email or meeting request from you but only noted from our previous discussion that I would call you back on 2019/10/01.
I am glad that I could assist you today and confirm that your order remains cancelled provided that you would not like to keep any products from the hamper you received.
Wishing you a lovely evening.
Warm regards,
Thank you for taking my call.
As discussed, I I unfortunately did not receive any email or meeting request from you but only noted from our previous discussion that I would call you back on 2019/10/01.
I am glad that I could assist you today and confirm that your order remains cancelled provided that you would not like to keep any products from the hamper you received.
Wishing you a lovely evening.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply26 Sept 2019, 17:32
Official
Dear Lesego,
Thank you for taking my call.
As discussed, I I unfortunately did not receive any email or meeting request from you but only noted from our previous discussion that I would call you back on 2019/10/01.
I am glad that I could assist you today and confirm that your order remains cancelled provided that you would not like to keep any products from the hamper you received.
Wishing you a lovely evening.
Warm regards,
Thank you for taking my call.
As discussed, I I unfortunately did not receive any email or meeting request from you but only noted from our previous discussion that I would call you back on 2019/10/01.
I am glad that I could assist you today and confirm that your order remains cancelled provided that you would not like to keep any products from the hamper you received.
Wishing you a lovely evening.
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za