NM
Nomsimelelo M
1 reviews | Active since Oct 2019
16 Jul 2024, 15:57
Ms
i do not even know which year it is when they called and offered me products. the informed me the received my contact from an ex colleague of mine. i took the face products and i think i was paying R300 and something a month. Mind you i do not even use the products. A year later i received box full of products and when i called to find out i was informed they starting a new contract with me without me even signing any documents. i asked them to please come and collect the products they did now i am being told the is 3 products missing and i need to pay for them and they are going to give me a 50% discount for the payment. what kind of **** is this?
i am really disappointed on this company
Helpful (0)
Replies (3)0
Replies (3)Isabella Garcia's replyOfficial
16 Jul 2024, 16:38Dear Nomsimelelo,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Wishing you a lovely afternoon ahead.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Wishing you a lovely afternoon ahead.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply16 Jul 2024, 16:38
Official
Dear Nomsimelelo,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Wishing you a lovely afternoon ahead.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please rest assured that we are investigating this query and will revert to you as soon as possible.
Wishing you a lovely afternoon ahead.
Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
NM
Nomsimelelo M's updateReviewer Update
16 Jul 2024, 17:19thank you Andri
I will be waiting
I will be waiting
NM
Nomsimelelo M's update16 Jul 2024, 17:19
Reviewer Update
thank you Andri
I will be waiting
I will be waiting
Isabella Garcia's replyOfficial
17 Jul 2024, 13:40Dear Nomsimelelo, Thank you for taking my call. It was a pleasure to speak with you and to have the opportunity to be of service to you today. As confirmed during our call, we have conducted a thorough investigation regarding your complaint and have provided you with the relevant feedback. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply17 Jul 2024, 13:40
Official
Dear Nomsimelelo, Thank you for taking my call. It was a pleasure to speak with you and to have the opportunity to be of service to you today. As confirmed during our call, we have conducted a thorough investigation regarding your complaint and have provided you with the relevant feedback. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service. Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
