LK
Letitha K
1 reviews | Active since May 2025
16 May 2025, 09:31
Mrs
I have been requesting a cancelation of my policy from 2024 and to stop my debt order, I did not get the hamper November 2024 but they still say I have, I have moved before this hamper was delivered and I have stated this with them a few times before now they are refusing to cancel my debt order and they say I have received the hamper as I have indicated more than once that I didn't receive any hamper and that I have moved. This a not on and I keep on getting billed an unpaid debt order fee for this ****. They are very unprofessional,
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Isabella Garcia's replyOfficial
16 May 2025, 09:57Dear Letitha,
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it allows us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
Please rest assured that we are looking into this matter with the utmost care and will provide you with feedback as soon as possible.
Wishing you a wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it allows us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
Please rest assured that we are looking into this matter with the utmost care and will provide you with feedback as soon as possible.
Wishing you a wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply16 May 2025, 09:57
Official
Dear Letitha,
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it allows us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
Please rest assured that we are looking into this matter with the utmost care and will provide you with feedback as soon as possible.
Wishing you a wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you sincerely for taking the time to share your concerns with us. We truly appreciate your feedback, as it allows us the opportunity to assist you and ensure that your experience with us is nothing short of exceptional.
Please rest assured that we are looking into this matter with the utmost care and will provide you with feedback as soon as possible.
Wishing you a wonderful day ahead.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za