CA
Conita A

1 reviews | Active since Feb 2020

09 May 2023, 11:30

MISS LEADING

Good day

order num ***

so i order the perfume which was R804.00 and when proceed to checkout it indicatated that i will recieve 2 more perfumes free hence the reason i order it,

today the order was recieved with only ONE PERFUME ..

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply09 May 2023, 14:26
Official
Dear Conita, 

Thank you for taking my call, even under these circumstances, it was truly a pleasure speaking to you.
 
I would like to express my sincere apologies for the inconvenience caused. We truly value you as our client, and we continuously strive to deliver good service and to build lasting relationships with our clients. 

Your feedback today during our call was very instrumental and will help us improve our service and operational processes. 

We would like to take this opportunity to thank you for your feedback, which allows us to serve you and other clients better and truly appreciate your understanding.

May you have a lovely day.

Warm Regards

Tshepiso Mphahlele
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za