IB
Ipeleng B
1 reviews | Active since Dec 2020
13 Oct 2022, 09:22
Misleading sales information
The lady called me and sold me an ambassador package and I will pay R342 every month for a new package that will be delivered to monthly. She never told me I will have to pay R342 every month for a once off delivery. now today I find out that the R342 monthly is for 1 package. Please cancel my order and refund me my money as I haven't received the package as yet.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
13 Oct 2022, 10:21Dearest Ipeleng, Thank you for bringing your complaint to our attention we appreciate your feedback.
I would like to confirm that one of our consultants has contacted you and assisted you with your query.
We apologize for any inconvenience caused. We wish you the absolute best on your skincare journey going forward. Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I would like to confirm that one of our consultants has contacted you and assisted you with your query.
We apologize for any inconvenience caused. We wish you the absolute best on your skincare journey going forward. Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply13 Oct 2022, 10:21
Official
Dearest Ipeleng, Thank you for bringing your complaint to our attention we appreciate your feedback.
I would like to confirm that one of our consultants has contacted you and assisted you with your query.
We apologize for any inconvenience caused. We wish you the absolute best on your skincare journey going forward. Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I would like to confirm that one of our consultants has contacted you and assisted you with your query.
We apologize for any inconvenience caused. We wish you the absolute best on your skincare journey going forward. Andri Olivier
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za