CVdB
Carien Van der Berg
1 reviews | Active since Apr 2020
23 Sept 2025, 12:24
Metamorphosis Perfect Cover BB Illuminator
Please do not purchase their Metamorphosis Perfect Cover BB Illuminator. It is basically a facial scrub, scrubbing off your skin as you apply it. By far the worst product I ever used. You wouldn't even want it for free.
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Replies (1)
Isabella Garcia's replyOfficial
25 Sept 2025, 07:46Dear Carien,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that you did not enjoy your Metamorphosis Perfect Cover BB Illuminator and that it left you feeling dissatisfied. Your well-being and confidence when using our products are of the utmost importance to us, and we sincerely regret that this product did not meet your expectations.
Please rest assured that the Metamorphosis Perfect Cover BB Illuminator is dermatologically approved and specifically formulated with Microencapsulated Intelligent ***ments, which release colour during application, and nourishing ingredients such as Sweet Almond Oil to provide a soft, comfortable wear. The texture you experienced is a result of these microencapsulated ***ments releasing their tint when massaged onto the skin, which can sometimes feel unusual at first application. This effect is part of the product’s design and not intended to act as a scrub or cause discomfort.
That being said, we completely understand that every person’s skin is unique, and what works beautifully for one may not be suitable for another. We take your feedback very seriously, and it will be shared with our formulation and quality control team for further review.
We would love the opportunity to make this right for you; therefore, I have sent you an email to discuss possible solutions further. Your satisfaction is very important to us, and we are committed to ensuring you feel cared for and valued as our client.
Wishing you a lovely day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
Thank you for taking the time to share your experience with us. We are truly sorry to hear that you did not enjoy your Metamorphosis Perfect Cover BB Illuminator and that it left you feeling dissatisfied. Your well-being and confidence when using our products are of the utmost importance to us, and we sincerely regret that this product did not meet your expectations.
Please rest assured that the Metamorphosis Perfect Cover BB Illuminator is dermatologically approved and specifically formulated with Microencapsulated Intelligent ***ments, which release colour during application, and nourishing ingredients such as Sweet Almond Oil to provide a soft, comfortable wear. The texture you experienced is a result of these microencapsulated ***ments releasing their tint when massaged onto the skin, which can sometimes feel unusual at first application. This effect is part of the product’s design and not intended to act as a scrub or cause discomfort.
That being said, we completely understand that every person’s skin is unique, and what works beautifully for one may not be suitable for another. We take your feedback very seriously, and it will be shared with our formulation and quality control team for further review.
We would love the opportunity to make this right for you; therefore, I have sent you an email to discuss possible solutions further. Your satisfaction is very important to us, and we are committed to ensuring you feel cared for and valued as our client.
Wishing you a lovely day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
Isabella Garcia's reply25 Sept 2025, 07:46
Official
Dear Carien,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that you did not enjoy your Metamorphosis Perfect Cover BB Illuminator and that it left you feeling dissatisfied. Your well-being and confidence when using our products are of the utmost importance to us, and we sincerely regret that this product did not meet your expectations.
Please rest assured that the Metamorphosis Perfect Cover BB Illuminator is dermatologically approved and specifically formulated with Microencapsulated Intelligent ***ments, which release colour during application, and nourishing ingredients such as Sweet Almond Oil to provide a soft, comfortable wear. The texture you experienced is a result of these microencapsulated ***ments releasing their tint when massaged onto the skin, which can sometimes feel unusual at first application. This effect is part of the product’s design and not intended to act as a scrub or cause discomfort.
That being said, we completely understand that every person’s skin is unique, and what works beautifully for one may not be suitable for another. We take your feedback very seriously, and it will be shared with our formulation and quality control team for further review.
We would love the opportunity to make this right for you; therefore, I have sent you an email to discuss possible solutions further. Your satisfaction is very important to us, and we are committed to ensuring you feel cared for and valued as our client.
Wishing you a lovely day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
Thank you for taking the time to share your experience with us. We are truly sorry to hear that you did not enjoy your Metamorphosis Perfect Cover BB Illuminator and that it left you feeling dissatisfied. Your well-being and confidence when using our products are of the utmost importance to us, and we sincerely regret that this product did not meet your expectations.
Please rest assured that the Metamorphosis Perfect Cover BB Illuminator is dermatologically approved and specifically formulated with Microencapsulated Intelligent ***ments, which release colour during application, and nourishing ingredients such as Sweet Almond Oil to provide a soft, comfortable wear. The texture you experienced is a result of these microencapsulated ***ments releasing their tint when massaged onto the skin, which can sometimes feel unusual at first application. This effect is part of the product’s design and not intended to act as a scrub or cause discomfort.
That being said, we completely understand that every person’s skin is unique, and what works beautifully for one may not be suitable for another. We take your feedback very seriously, and it will be shared with our formulation and quality control team for further review.
We would love the opportunity to make this right for you; therefore, I have sent you an email to discuss possible solutions further. Your satisfaction is very important to us, and we are committed to ensuring you feel cared for and valued as our client.
Wishing you a lovely day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd