KS
Katleho S
1 reviews | Active since Sept 2023
01 Sept 2023, 15:09
Membership cancellation
I have received a package yesterday, even though I have asked multiple times for my membership to be cancelled on numerous times. Can the package be collected as I want to cancel the member ship. I do not want to downgrade nor take a payment leave/ pause. I want this damn membership to be cancelled as am not using any of the products, been paying for them and they are of no use to me. Cancel this damn membership!
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Isabella Garcia's replyOfficial
01 Sept 2023, 15:49Dear Katleho,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Tshepiso Mphahlele
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply01 Sept 2023, 15:49
Official
Dear Katleho,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Tshepiso Mphahlele
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za