TP
TANYA P

1 reviews | Active since Aug 2020

01 Feb 2022, 15:55

Mandates on goods not ordered nor received

Not even worth one star. I got 2 x mandates on my bank account on goods I did not order nor received! This needs to be sorted out asap! They did not even get my banking details from me!

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply02 Feb 2022, 12:35
Official
Dear Tanya,

Thank you for taking my call.  It was such an honour and privilege for me to have assisted you today. 

I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client service therefore, I have done the necessary investigation and can  confirm that no sales was completed as discussed with you telephonically this morning. 

We appreciate your understanding.

We wish you the absolute best on your skincare journey going forward, may you have a great week ahead 

Warm Regards,

Sulaine McGeer Client Care Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za