MC
Mariaan C
1 reviews | Active since Jan 2022
28 Jan 2022, 07:49
M ****s
I am furious today after stopping all deliveries or orders by phone and mail and a paid up account they debit my account with a diff amount today That is taking money that does not belong to you I will phone them today to hear what their excuse is for taking money that is not theirs Very unhappy M ****s
Helpful (0)
Replies (3)0
Replies (3)
Isabella Garcia's replyOfficial
28 Jan 2022, 10:25Dear Mariaan,
It was such an honour and privilege for us to have assisted you today.
Thank you for bringing your complaint to our attention we appreciate your feedback.
Kindly note that we have cancelled your order as requested.
Please rest assured that we have made all the required arrangements as was discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great weekend ahead
Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
It was such an honour and privilege for us to have assisted you today.
Thank you for bringing your complaint to our attention we appreciate your feedback.
Kindly note that we have cancelled your order as requested.
Please rest assured that we have made all the required arrangements as was discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great weekend ahead
Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply28 Jan 2022, 10:25
Official
Dear Mariaan,
It was such an honour and privilege for us to have assisted you today.
Thank you for bringing your complaint to our attention we appreciate your feedback.
Kindly note that we have cancelled your order as requested.
Please rest assured that we have made all the required arrangements as was discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great weekend ahead
Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
It was such an honour and privilege for us to have assisted you today.
Thank you for bringing your complaint to our attention we appreciate your feedback.
Kindly note that we have cancelled your order as requested.
Please rest assured that we have made all the required arrangements as was discussed telephonically.
We wish you the absolute best on your skincare journey going forward, may you have a great weekend ahead
Warm Regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
MC
Mariaan C's updateReviewer Update
28 Jan 2022, 10:35Thank you we will wait and see if the debit order will be paid back to me on Monday
MC
Mariaan C's update28 Jan 2022, 10:35
Reviewer Update
Thank you we will wait and see if the debit order will be paid back to me on Monday
Isabella Garcia's replyOfficial
28 Jan 2022, 10:57Dear Mariaan,
Thank you for your response.
As soon as the payment reflects successful on Isabella Garcia's side the reimbur*****t will be done.
We have already made all the arrangements for you.
Kind regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for your response.
As soon as the payment reflects successful on Isabella Garcia's side the reimbur*****t will be done.
We have already made all the arrangements for you.
Kind regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply28 Jan 2022, 10:57
Official
Dear Mariaan,
Thank you for your response.
As soon as the payment reflects successful on Isabella Garcia's side the reimbur*****t will be done.
We have already made all the arrangements for you.
Kind regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for your response.
As soon as the payment reflects successful on Isabella Garcia's side the reimbur*****t will be done.
We have already made all the arrangements for you.
Kind regards,
Sulaine McGeer
Client Care ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za