1 reviews | Active since May 2019
*****!!!!
I once did a skin test over the phone with Isabella Garcia they kept my results on record I got a voucher which I never used. However one day one of their consultant called me with a proposal for an amount of R 245.90 per month for 8 months for products I once did a skin test with. That was in late April and the first installment went off in my bank account on the 1st I was told the package will take 5 - 7 working days days till today I have not received my package. I have been calling and emailing not even once was I given the track number. I am seriously getting mad because they do not give feedback instead they promise lies. All the time they keep saying I will receive my package end of the week. I am sick of Isabella Garcia and their incompetence.
I trust that you well this morning and thank you for taking my call.
Once again, please accept my sincere apologies for the delay in the delivery of your package.
As discussed, I have been in contact with the couriers who advised that your original package went missing from their depot. However, we have arranged for an urgent delivery by Friday of a new package by to you.
I will also be in contact with you to follow up on this on Friday.
Have a wonderful week further!
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
I trust that you well this morning and thank you for taking my call.
Once again, please accept my sincere apologies for the delay in the delivery of your package.
As discussed, I have been in contact with the couriers who advised that your original package went missing from their depot. However, we have arranged for an urgent delivery by Friday of a new package by to you.
I will also be in contact with you to follow up on this on Friday.
Have a wonderful week further!
Warm regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
