Kindness and understanding goes a long way ...

Recently I received an order and when querying it, I received a very prompt automated response, but then it took a while for them to physically get back to me. This caused me to think the worst; however, when they did get back to me about 5 working days later they were amazing. My query was handled by an extremely kind and empathetic lady - thank you for your kindness and understanding, Trudy. You have given me a good reason to continue supporting Isabella Garcia. Thank you!