PN
Portia N

1 reviews | Active since Aug 2024

08 Aug 2024, 09:17

Isabella Gracia Debit order at Standard Bank

Hello Petter, may you kindly intervene, i have called and inform Isabe Gracia, to stop my debit order. I told them that I can no longer afford the monthly payments. However, they went through my bank without my consent. I tried to reverse, stop, cancel and suspend their debit order but they use different reference numbers for my debit order.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply08 Aug 2024, 15:47
Official
Dear Portia,

Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. 

Please rest assured that we are investigating this query and will revert to you as soon as possible.

Wishing you a lovely afternoon ahead. 

Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za