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yvonne O

1 reviews | Active since Feb 2015

17 Mar 2026, 12:46

ISABELLA GARICA CANSELATION

THEY SEND PAECEL TO ME WITHOUT CONSULTING ME, DEDUCT MONEY FROM MY ACCOUNT WITHOUT MY PERMISSION, DONT GET BACK TO MY EMAILS, REQUIRED A REFUND, END THEY HAVE TO CANCEL THEIR MANDATE AND STOP DEDUCTING MONEY FROM MY ACCOUNT.

THANKS Y OOSTHUIZEN

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply17 Mar 2026, 13:23
Official
Dear Yvonne,

I hope this message finds you well.

Thank you for taking the time to share your concerns with us. Your feedback is truly important, and we sincerely appreciate your honesty.

Please accept my sincerest apologies for the inconvenience you have experienced. We understand how frustrating this must be and regret any distress caused.

Kindly note that your request has been escalated to the relevant department for priority attention. One of our dedicated consultants will be in contact with you within the next 24 hours to assist you further and ensure your matter is resolved as swiftly as possible.

We wish you all the best on your skincare journey moving forward and hope the remainder of your week is filled with warmth, peace, and joy.

Warm regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za