Isabella Garcia's consultants are misleading.

Item: Isabella Garcia
Rating: 1
Author: Liezl R

The consultant explained to me that I would would pay R100 extra to my existing amount for my products. I agree just to find out my account is being debited for a new product worth R350 which I didn't agree upon. I wasn't aware that I'll be paying R600 instead of the initial amount agreed upon.

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Replies (1)

Isabella Garcia's replyOfficial

23 Sept 2024, 09:45

Dear Liezl,

Thank you so much for taking the time to speak with me today. It was truly a pleasure connecting with you, and I am grateful for the opportunity to assist you.

Please rest assured that I have taken care of all the necessary arrangements we discussed over the phone. Your satisfaction is always our priority, and we sincerely apologize for any inconvenience you may have encountered. We are truly passionate about your well-being, and our commitment to providing exceptional service remains unwavering.

I have also arranged for the sales agreement recording, and I look forward to sharing the feedback with you as soon as possible.

Wishing you a beautiful day ahead, filled with positivity.

Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za

Isabella Garcia's reply23 Sept 2024, 09:45

Official

Dear Liezl,

Thank you so much for taking the time to speak with me today. It was truly a pleasure connecting with you, and I am grateful for the opportunity to assist you.

I have also arranged for the sales agreement recording, and I look forward to sharing the feedback with you as soon as possible.

Wishing you a beautiful day ahead, filled with positivity.

Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za