MS
Mariske S

1 reviews | Active since Apr 2026

17 Apr 2026, 10:45

Isabella Garcia's 😡😡😡😡

I am very worried with Isabella Garcia's way of doing this. I paid my first installments on 10 April 2026 since then I received 3 different people asking for my bank statements of and over. Still no product. Not happy at all with this. Do you think they wil actually do their job?😡

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply20 Apr 2026, 13:53
Official
Dear Mariske 

I hope this message finds you well.

Thank you for taking the time to share your concerns with us. Your feedback is incredibly important, and we truly appreciate your honesty.

Please accept my sincerest apologies for the inconvenience you have experienced regarding the delivery of your hamper. I completely understand your frustration. Please be assured that I have arranged urgent delivery, and I will be sending you a follow-up email to confirm all the details.

We are fully committed to resolving this matter as quickly as possible and to your satisfaction.

Wishing you all the best, and I hope the remainder of your week is filled with warmth and ease.

Warm regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za